CREA Privacy Code

PRIVACY CODE OF THE
CANADIAN REAL ESTATE ASSOCIATION.

Glenn Good is adopting a privacy code in accordance with those outlined in the Privacy Code of The Canadian Real Estate Association (CREA) 1999. Below is a summary of the 10 principles of the privacy code as well as definitions.

SUMMARY OF PRINCIPLES

PRINCIPLE 1 - ACCOUNTABILITY

Members are responsible for the management of all personal information under their control, and shall designate one or more person to be accountable for compliance.

PRINCIPLE 2 - IDENTIFYING THE PURPOSES OF PERSONAL INFORMATION

Members shall identify the purposes of collecting information before or at the time the information is collected.

PRINCIPLE 3 - OBTAINING CONSENT

The knowledge and consent of the consumer are required for the collection, use or disclosure of personal information except where inappropriate.

PRINCIPLE 4 - LIMITING COLLECTION OF PERSONAL INFORMATION

Members shall limit the collection of personal information to that which is necessary for the purposes identified.

PRINCIPLE 5 - LIMITING USE, DISCLOSURE AND RETENTION OF PERSONAL INFORMATION

Members shall use or disclose personal information only for the reason it was collected, except within the consent of the consumer or as required by law.

PRINCIPLE 6 - ACCURACY OF PERSONAL INFORMATION

Members shall keep personal information as accurate, complete, current and relevant as necessary for its identified purpose.

PRINCIPLE 7 - PROTECTING INFORMATION

Members shall protect personal information with safeguards appropriate to the sensitivity of the information.

PRINCIPLE 8 - OPENNESS CONCERNING POLICIES AND PRACTICES

Members shall make readily available to consumers specific information about their policies and practices relating to the management of personal information.

PRINCIPLE 9 - CONSUMER ACCESS TO PERSONAL INFORMATION

Upon request, members shall inform a consumer of the use and disclosure of this or her personal information and shall give the individual access to that information.

PRINCIPLE 10 - CHALLENGING COMPLIANCE

A consumer shall be able to address a challenge concerning compliance with the above principles to the designated accountable person or persons in the member office.

DEFINITIONS
Collection: The Act of gathering, acquiring, recording, or obtaining personal information from any source, including third parties, by any means.
Consent: Voluntary agreement with the collection, use and disclosure of personal information for defined purposes. Consent can be either express or implied and can be provided directly by the individual or by an authorized representative. Express consent can be given orally, electronically or in writing. Implied consent so consent that can reasonably be inferred from an individual's action or inaction.
Consumer: Any individual or company who consults with or retains in any way the services of a REALTOR®, a brokerage or a real estate board or association. A consumer includes both customers and clients.
Disclosure: Making personal information available outside the member organization.
Member: Includes Provincial/Territorial associations, real estate boards, real estate brokerage firms, brokers and salespersons as the context requires.
Personal Information:            Means information about an identifiable individual but does not include:
  1. the name, title or business address or telephone number of an employee of an organization.
  2. aggregated information that cannot be associated with a specific individual.
Third Party: An individual or organization other that the member itself.
Use: The management of person information by and within the member organization.

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